Hot Pot Club™ Delivery & Shipping Policy

Q: Where do you deliver and how much does it cost?

A: We've just onboarded a courier service to deliver from Brisbane to Ipswich and Gold Coast. Every Wednesday they'll also deliver as far as Toowoomba, Sunshine Coast, and Tweed Heads regions. 

Delivery will cost a flat fee of $16. But it's free for now (we'll cover the costs) as we're still onboarding the courier service. 

Alternatively, you can come pick up your order from our kitchen, at Book To Cook based in Mansfield for free.

Your box will arrive between 9 am and 5 pm on your expected delivery day. All orders cut off on Sunday before the delivery week.

We're just a small team, so we appreciate your understanding with the limited delivery date options!

If you're not residing in any of the areas mentioned above but this looks delicious to you, please stay in touch! Leave us a message too and when we eventually expand our delivery to your location, you'll be the first to know!

 

Q: How do I order and when do you deliver?

A: Our DIY Hot Pot Kits are available for order every fortnight. The announcement bar or Product page will display the upcoming order & delivery dates as well.

Your box will arrive between 9 am and 5 pm on your expected delivery day. All orders cut off on Sunday before the delivery week.

We're just a small team, so we appreciate your understanding with the limited delivery date options!

If you have any feedback or preferences, please let us know via the Contact Form below!